Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Please contact us within 30 days after receiving your item to request a return. Please ship items back within 60 days of delivery.
Customers are responsible for the cost of shipping the return.
You can always contact us for any return question at support@northridgeleather.co
Return Condition
To be eligible for a return, your item must be in the same condition that you received it and unused.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right at no cost to you.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. The customer will be responsible for shipping the original item back to us.
Refunds
We will notify you once we’ve received and inspected your return, if the product is unused we will automatically process a full refund to your original mode of payment within 7 days.